---
updatedAt: 2026-09-29T03:36:38.000Z
agentTools:
  projectIndex: https://docs.eosvolt.com/llms.txt
---

# My finances

Follow your charging revenue after the platform fee, withdraw it to your bank account, and read the subscription invoices for your plugs.

**My finances** shows the money your charging brings in after the <Glossary>Platform fee</Glossary>, and what you pay for your plugs. You request your payouts here yourself, or, on the remittance model, you are paid on a schedule, see [Remittances](https://docs.eosvolt.com/docs/remittances).

## At a glance

<Image src="https://files.readme.io/68ade286b17faefa89a417e8e76d6f057fb801a959ca42d126b30f818babeba9-my-finances-revenue-glance-1.png" width="776px" border={true} framed={true} />

* **Revenue** and **Billing**: the two tabs of the withdrawal model.
* **Transaction history**: every payment and <Glossary>withdrawal</Glossary>. If a payment failed, then **Failed payments** is shown next to it.
* **Available revenue in USD**: what you can withdraw now, one card per currency.
* **Withdraw**: request a payout of that amount.
* The refresh line: when the list was last updated. It is refreshed every 30 minutes.

<Image src="https://files.readme.io/6ced81f4b20aec7fd7518b0b1eddd9b4082bda24d1e4af693cf28a11528033b9-my-finances-transactions-glance-2.png" width="776px" border={true} framed={true} />

* **Date** and **Source**: when the money came in, and the session or booking it came from.
* **Amount**: what the driver paid.
* **Platform Fee** and **Payout**: the platform's share, and what is yours.
* **Balance**: your available revenue after that row.

## Withdraw your revenue

1. Go to **My finances → Revenue**.
2. Check the amount on **Available revenue in USD**.
3. Click **Withdraw**.

The message **Withdrawal request accepted** confirms it. The money reaches your bank account under **Settings → Banking information** within a few business days. The withdrawal then shows in the list with **Download payout summary**, and your available revenue starts again from zero.

If your admin account may withdraw revenue and there is money to withdraw, then **Withdraw** is shown on the card.

## Read the transaction history

| Source                                   | What it means for you                                                      |
| ---------------------------------------- | -------------------------------------------------------------------------- |
| Session number - Charging fee            | A paid charging session.                                                   |
| Booking and session number - Booking fee | A paid <Glossary>Booking fee</Glossary>.                                   |
| Walk-in or Booking - Idle fee            | A paid <Glossary>Idle fee</Glossary>.                                      |
| Withdrawal USD                           | A payout you requested, with **Download payout summary** for your records. |

**Failed payments** lists the payments that were not captured, for example because the driver's card had too little money. They are not part of your available revenue.

## Billing: your plug subscriptions

**Billing** shows what you pay the platform for your plugs:

* **Next subscription invoice issue date**: when the next invoice is made.
* **Total plugs subscriptions**: how many plugs the invoice counts.
* **Payment method**: the card the invoice is charged to. Click the edit icon to change it.
* **Invoice total**: the amount of the next invoice.

**Invoices** lists every invoice with its **Date**, **Type**, **Plugs**, **Invoice Total** and **Status**. The type is **Subscription** or **New Charger**, and the status **Paid** or **Failed**. Click the download icon to save one.

If a payment **Failed**, then check the card on **Payment method**.

If your account is billed offline, then **Billing** says so, and **Payment method** is not shown.

## Financials for accounts with several operators

If your account manages several operators, then **Financials** is shown in your menu instead. Its **Remittance** and **Subscription** tabs cover every operator under you. Filter by **CPO** and **Location**, and use **Mark as done** to track what has been handled.

## Common questions

**How do I withdraw my charging revenue?** Open **My finances → Revenue** and click **Withdraw** on the revenue card. The money goes to the bank account under **Settings → Banking information**.

**What is the platform fee?** The platform's share of each payment. **Payout** shows what is yours after it.

**Why does my available revenue start from zero?** You made a withdrawal. Every payment after it adds to the new balance.

**One of my invoices says Failed. What now?** The card was declined or has expired. Change it on **Payment method** in **Billing**.

**I see only Remittance, not Revenue and Billing. Why?** Your account uses the remittance model, where you are paid on a schedule, see [Remittances](https://docs.eosvolt.com/docs/remittances).

<Callout icon="💡" theme="default">
  ### **Availability**

  If revenue or billing is part of your account and your admin account may view payments, then **My finances** is shown in your menu.
</Callout>