Adding a charger

Adding a charger uses one form for all charger types. A type selector at the top offers Commercial, Home, Private, and Hybrid (when enabled for your organisation), and the fields change with the type you select. The type is fixed after creation, so choose deliberately; the Charge points guide compares the four types.

Once connected, you can manage, monitor, and update your chargers remotely: live status, remote start/stop, diagnostics, and firmware updates.

Step 1: Add the charger in Spark

Open the form from wherever fits the type:

Commercial: go to Charge Points → [your location] → Chargers and click Add Charger (a location must exist first, see Creating a location).
Home, Private, Hybrid: go to the matching tab under Charge Points and click its add button (for example Add new home charger). Private and Hybrid chargers also require selecting a location; Home chargers do not.

Pick the charger type at the top of the form. Type-specific fields appear below: owner settings for the home family (see Home chargers), Public sharing for Hybrid, Enable paid charging for Private.
Select the correct brand and model of your charger. If your brand or model is not listed, contact EOSVOLT support and the team will add it, see Supported EV chargers for the current list.
Billing is per connector: a two-plug charger is billed monthly for each plug. Each plug gets its own ID and QR code.
Locate your charger's Serial ID and double-check it before saving, the platform matches the physical charger to your account by this ID.

Step 2: Access your charger's settings

Open the charger manufacturer's configuration interface, typically a mobile app, a web dashboard, or a local network page, depending on the brand.

Step 3: Locate the OCPP configuration screen

Find the setting for the OCPP backend URL (sometimes called central system URL, CSMS URL, or server address).

Step 4: Enter the backend URL

Two connection types exist:

wss://: Secure WebSocket (recommended). TLS-encrypted. Always try this first:
```
wss://cosmos.eosvolt.com/
```
ws://: Unsecured WebSocket. Only if your charger does not support SSL/TLS, or on a secure internal network:
```
ws://cosmos.eosvolt.com/
```

Step 5: Save and test the connection

Save the charger's settings.
Verify the connection: check the charger's status in the Spark backend (it should move from Registering to Open), or start a test transaction in the EOSVOLT app.

Once connected you'll see live status updates and can begin remote operations.

Step 6: If it does not connect

Reach out to EOSVOLT support through your account manager or at [email protected]. Have the charger's brand, model, and serial ID ready.

What a connected charger gives you

Remote monitoring and diagnostics
Remote control and session management
Remote firmware updates
Real-time reporting in the EOSVOLT backend

Common questions

My charger shows Registering, what does that mean? The charger has been added in Spark but has not yet completed its first connection to the backend. Check that the OCPP backend URL is entered correctly on the charger and that it has internet access.

Where do I find the QR codes for the plugs? In the charger's action menu under Download QR codes: each plug gets its own printable code drivers can scan to start charging.

Can I move a charger to a different location later? Yes, use Edit in the charger's action menu to change its location, alias, or model. The charger's type, however, is fixed at creation.

How am I billed for chargers? Per connector, monthly: each plug on a charger counts separately.