Introduction

Welcome to the EOSVOLT platform documentation. EOSVOLT is a complete management platform for EV charging: you connect your chargers, and the platform handles driver access, pricing, payments, monitoring, and troubleshooting. These guides cover everything from your first login to advanced operations.

New to EOSVOLT? Start here

Account Registration & Setup: register your company, upload branding, and configure billing.
Creating a location: set up your first charging site with pricing and visibility.
Adding a charger: connect your hardware over OCPP. Check Supported EV Chargers first if you are unsure about compatibility.

All guides

Charge points

Charge points: the five tabs, the four charger types compared, statuses, and the charger action menu.
Locations: your charging sites and each location's detail view.
- Creating a location: pricing, idle fees, opening hours, and app visibility.
- Booking: let drivers reserve charging time in advance.
- Load Balancing: voltage systems, power configuration, zones, phases, and schedules.
Commercial chargers: public charging at your locations.
Home chargers: residential charging, owner invitations, and billing modes.
- Home Charging Troubleshooting Guide: resolving the common issues home charger owners report.
- Price Profiles: dynamic electricity pricing with Nord Pool, tariffs, and refunds.
Private chargers: owner-paid chargers for condominiums and shared properties.
Hybrid chargers: home charging with optional paid public access.
Adding a charger: one form for all types, then the OCPP connection.
- Supported EV Chargers: the charger brands you can connect.
OCPP Toolkit: send commands directly to a charger, such as unlocking a connector or resetting the station.
Payment terminals: card payments at the charger with Payter, Nayax, and Vourity terminals.

Sessions & monitoring

Dashboard: your network at a glance, including revenue, live plug status, and performance graphs.
Sessions: the session list, filters, exports, and stopping ongoing sessions.
Session details: a session's full record, from the charge curve to the money trail.
- Session Intelligence: AI analysis of any session, with root cause, timeline, and follow-up questions.
Intelligence: grouped issues, detected faults, fault alerts, and the email delivery log.
AI support assistant: the dashboard chat that looks up sessions, chargers, invoices, and payouts for you.

Customers

Customers: the end users registered in your branded app, their RFID keys, wallets, and history.
Wallet: the prepaid balance drivers can charge with, top ups, and vouchers.

Fleet

Fleet Setup Guide: from charging keys to teams, the full fleet configuration path.
Charge Keys, Cars & Drivers: manage the keys, vehicles, and people that make up a fleet.
Internal & External Fleets: your own fleet, customer fleets, and fleet manager logins.
Teams & Member Discounts: offline-billed teams with spending limits, and in-app percentage discounts.

Payouts & billing

My finances: revenue, withdrawals, and your subscription invoices.
Remittances: your periodic payout statements on the remittance model.

Your team & account

Admins: team member accounts and what each admin can see and do.
Admin permissions: per-admin permissions, location restrictions, and fleet manager access.
Settings: your operator account's configuration.
Creating a new CPO: for tenants managing multiple operators under one umbrella.

For developers

API Reference: the REST API, including authentication, endpoints, and examples for chargers, sessions, bookings, and home chargers.

Resources

Videos: walkthroughs of key flows.
PDF Presentations: shareable material about the platform.
Changelog: what's new in each platform release.

What you can do with EOSVOLT

Connect any OCPP-compliant charger at scale, home or public.
Apply dynamic pricing by combining live market data with static tariffs.
Manage internal fleets, external companies, and multi-tenant structures.
Monitor real-time sessions, export data, and resolve issues faster with built-in AI analysis.
Integrate via API to automate billing, roaming, and payments.

Need help?

Use the search bar at the top of this page to find tasks and settings quickly.
Ask the AI support assistant in your dashboard. It answers how-to questions from these guides and looks up your own chargers, sessions, and invoices.
For custom setups or account-specific support, contact your EOSVOLT account manager or email [email protected].