Introduction

Set up your company, logo, and billing information.

Your first charging site, with pricing and visibility.

Connect your hardware over OCPP and go live.

The five tabs, charger types compared, statuses, and actions.

Your sites: details, booking, and load balancing.

Public charging at your locations.

Residential charging, owner invitations, and billing modes.

Owner-paid chargers for shared properties.

Home charging with optional paid public access.

Voltage systems, zones, phases, and schedules.

Unlock, reset, and configure chargers remotely.

Card payments at the charger with Payter, Nayax, and Vourity.

The session list, filters, exports, and stopping sessions.

One session's full record, from charge curve to money trail.

AI analysis of any session, with root cause and timeline.

Grouped issues, fault alerts, and the email delivery log.

Your network at a glance.

The dashboard chat that looks things up for you.

Your app users, their RFID keys, wallets, and history.

The prepaid balance drivers charge with.

From charge keys to teams, step by step.

The building blocks of fleet management.

Your own fleet and customer fleets.

Spending limits, percentage discounts, and billing.

Dynamic electricity pricing with Nord Pool.

Revenue, withdrawals, and subscription invoices.

Your periodic payout statements.

Team accounts and what each admin can do.

Permissions, location restrictions, and fleet managers.

Logo, support details, billing, and banking.

How tabs, names, and optional features vary by operator.

Download, sign in, and a tour of the app's tabs.

Browse the map, filter by plug type, and read charger status.

Every way to start a session, and what to do if it won't start.

Past sessions, invoices, and estimated versus settled totals.

Payment methods, pre-authorization holds, and the Wallet.

Every line item a driver's bill can include.

Adding, redeeming, and tapping to charge.

Setup, billing modes, sharing, and smart scheduling.

Inviting up to five people to use a home charger.

Charging automatically at the cheapest times.

Reserving a charger in advance, and cancellation rules.

Member discounts and fleet team billing for drivers.

Live electricity price forecasts and emissions estimates.

Profile, vehicles, notifications, and language.

What the in-app chat can help with, and reaching the opera

The REST API: authentication, endpoints, and examples.

Walkthroughs of key flows.

What's new in each platform release.