Teams & Member discounts

Both group drivers for shared pricing rules, but they settle money in opposite ways. Pick based on who pays:

	Fleet Team	Member Discount
Who pays	The company: billing for the fleet team's charging sessions is handled offline	The driver: discounted sessions are charged directly to the drivers using the payment method linked to their account
Built from	Charge keys	Drivers (by email)
Spending limits	Yes, per charge key	No
Odometer requirement	Yes, optional	No
Pricing options	Set new pricing, Use location pricing, Discount (%)	Set new pricing, Use location pricing, Discount (%)

Fleet Teams (offline billing)

A team is a set of charge keys with shared locations, pricing, and settings. The team wizard has five steps:

1. Charge keys

Give the team a Team Alias and select its charge keys. You can type a new key value (letters and numbers only) and press Enter to create it on the spot.

2. Spending limit

Limit how much each charge key in the team may spend:

Choose Fixed amount and set the spending limit: the maximum spend allowed per charge key.
Choose the reset cadence: Daily (resets at the end of each day), Weekly (end of each Sunday), or Monthly (end of the last day of each month).
Charge keys are disabled when the limit is hit and reactivate on reset.

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Updating an existing spending limit resets the available balance immediately: the full new amount becomes available for use.

3. Locations

Select the locations where the team may charge under these conditions.

4. Pricing

Choose the pricing strategy for the team's sessions at your locations:

Set new pricing: a fixed price per kWh replacing the location price.
Use location pricing: the location's normal price applies.
Discount (%): the location price is reduced by the entered percentage.

5. Settings

Skip booking fees: the team does not pay booking fees at your locations.
Require odometer reading: drivers in this team must enter their vehicle's current mileage before starting a charging session, useful for expense reporting.
Status: Active or Inactive.

Member Discounts (in-app billing)

A member discount attaches special pricing to drivers rather than keys. Sessions are still paid by the driver in the app, at the discounted price. The wizard has four steps:

Drivers: name the discount (Discount Alias) and select drivers, or add new ones by typing their email and pressing Enter, which sends an invitation.
Locations: select the locations where the discount applies (public and semi-public).
Pricing: the same three strategies as teams. With Discount (%), the location price is reduced by the entered percentage; with Set new pricing, the entered price per kWh applies to all sessions by the selected drivers at your locations.
Settings: Skip booking fees and the discount's status.

Common questions

Should I use a team or a member discount? Ask who pays. If the company settles the bill (you invoice them), use a Fleet Team. If drivers pay in the app but at better prices, use a Member Discount.

How do I give drivers 20% off at my locations? Create a Member Discount, select the drivers and locations, and choose Discount (%) with 20. The location price is reduced by that percentage.

How do I cap what an employee can charge for? Put their charge key in a Fleet Team with a spending limit: a fixed amount per key, resetting daily, weekly, or monthly. The key stops working when the limit is hit and reactivates on reset.

Why did a charge key stop working mid-month? If it belongs to a team with a spending limit, the key is disabled once the limit is reached and reactivates when the limit resets. The key can also have been set Inactive manually.

Can a team charge anywhere? Only at the locations selected in the team's Locations step.

What does Require odometer reading do? Drivers in the team must enter their vehicle's mileage before starting a session, so usage reports can tie consumption to distance driven.