My finances

Depending on your agreement with EOSVOLT and how your deployment is configured, My Finances can provide access to charging revenue, payouts, invoices, remittances, and subscription billing.

The sections and billing options available can vary between operators. For example, one deployment may use on-demand withdrawals, another may use scheduled remittances, while another may use a Subscription billing model.

Revenue

A detailed overview of your transaction history and earnings.

Where the withdrawal model is used, the top of the page shows your available revenue: the balance eligible for withdrawal. Click Withdraw to submit a payout request; requests are reviewed and processed by the EOSVOLT team within two working days.

The Pending revenue list at the bottom shows transactions registered but not yet available for withdrawal, typically sessions still being reconciled or processed.

Billing

The Billing section provides access to EOSVOLT invoices for deployments where this billing setup is used.

Four cards sit above the invoice list:

• Next subscription invoice issue date: when the next invoice will be issued.
• Total plugs subscriptions: what the upcoming invoice is being built from.
• Payment method: the card the invoice will be charged to, with an action to change it.
• Invoice total: the amount of the upcoming invoice.

Underneath, the Invoices list holds your previous invoices. Each one is typed as Subscription or New Charger, and carries a status:

• Paid: settled.
• Outstanding: issued but not yet paid.
• Failed: the payment did not go through. Check the payment method on file.

Click the download icon on an invoice to save it as a PDF.

The exact pricing structure and information shown depend on the billing model configured for the operator.

Subscription billing

For deployments using the Subscription billing model, My Finances includes a dedicated Subscription section with a statement generated for each billing period.

The way Subscription billing is calculated depends on the commercial setup for the deployment. A deployment can use hourly charging rates, with charging time and the applicable rate included in the monthly calculation, or a fixed monthly fee for each active charger, prorated from the date the charger was activated, with a percentage of each charging session's revenue on top where that is part of the agreement.

Availability
Subscription billing and the available pricing options are configured per deployment and may not be available to every operator.

Prorated Subscription billing

Where applicable, Subscription billing can automatically account for changes made during a billing period.

This can include:

• A charger being added during the billing period
• A charger being removed during the billing period
• A subscription rate changing during the billing period

When a rate changes, the applicable periods can be calculated separately so the billing reflects when each rate was active.

Subscription files and reporting

For deployments using generated Subscription files, these are created automatically at the end of each billing period and remain available for later reference and download.

Depending on the billing configuration, a Subscription file can include information such as charging time, applicable hourly rates, usage fees, taxes, and calculated amounts.

The contents of the file depend on the billing model and commercial setup used for that deployment.

Financials across operator networks

Tenants managing multiple operators work from their own Financials page instead. It carries Remittance and Subscription tabs covering every operator underneath, with CPO and Location filters and a Mark as done action for tracking which summaries have been handled.

This makes it possible to review status and download summaries centrally, while individual operators continue to access their own figures through My Finances.

Availability
Centralized financials are intended for tenant accounts and are not shown for every account.

Remittances

Some deployments use scheduled remittances instead of on-demand withdrawals.

In this setup, EOSVOLT pays charging revenue on the configured payout cadence and provides a statement for each payout.

See the Remittances guide for details.

Best practices

• Check available revenue regularly when your deployment uses the withdrawal model.
• Keep billing contact information and payment details current.
• Review generated financial files after each billing period where applicable.
• Retain downloaded invoices and financial files for auditing and tax reporting.

Common questions

Why does My Finances look different from another EOSVOLT deployment?
The available sections depend on the billing and financial setup configured for the operator. Not every deployment uses the same payout or billing model.

How do I withdraw my charging revenue?
If your deployment uses the withdrawal model, open My Finances → Revenue and click Withdraw. The payout is sent to the bank account configured under Settings → Banking information.

Why is some of my revenue "pending"?
Those transactions are registered but still being reconciled or processed. They become available for withdrawal once settled.

One of my invoices says Failed. What now?
The payment did not go through, usually because the card on file was declined or has expired. Update it from the Payment method card in the Billing section; the invoice stays Outstanding until it settles.

How is Subscription billing calculated?
The calculation depends on the Subscription billing configuration for your deployment. Supported setups can include hourly pricing, a fixed monthly fee per active charger prorated from its activation date, a percentage of session revenue, and other billing components configured for the operator.

Can I access previous Subscription files?
Where Subscription files are part of the deployment, generated files remain available in My Finances for historical reference and download.

What happens if a subscription rate changes during a billing period?
Where prorated billing is used, the applicable rate periods are calculated separately so the billing reflects when each rate was active.

Where do I download my invoices?
From the Invoices list in the Billing section, using the download icon on the row. Which invoice and file sections you see depends on the billing model configured for your deployment.

I don't see Revenue and Billing, only Remittances. Why?
Your deployment uses the remittance setup, where charging revenue is paid on a configured schedule instead of through on-demand withdrawals.