Admins

The Admins page (under Settings) lists every user created under your CPO account. From here you can view, edit, and manage administrator access across your organization.

Adding a new admin

1. Click Add Admin in the top-right corner of the page.
2. Fill in the admin's details:
   • First name
   • Last name
   • Email address
3. Configure the admin's permissions (below), then save. The new admin receives an invitation by email.

Setting permissions

You decide which parts of the platform each admin can open and what they can do there:

• Page access: toggle whole modules on or off for the admin: Dashboard, Sessions, Charge points, Customers, Price profiles, Fleet, Intelligence, My finances, Diagnostics, Settings, and more. A module that is toggled off simply does not appear for that admin.
• Action permissions: within a module, control specific actions with checkboxes: view only, or also add, edit, delete, and export.

For the full permission reference and how external fleet manager accounts differ, see Admin permissions.

Restricting an admin to specific locations

In the admin form, enable the Limited access to locations toggle and pick the locations the admin may see. A location-restricted admin only sees the chargers, sessions, and data belonging to their assigned locations, useful for site hosts or regional staff who should not see your whole network.

What restricted admins experience

Everything follows the permissions consistently: hidden modules are gone from the menu, their pages cannot be opened directly, and even the AI support assistant only offers lookups the admin's permissions allow.

Best practices

• Grant the minimum necessary permissions for each admin's actual job.
• Review permissions when staff change roles, and remove inactive accounts.
• Use descriptive account naming (e.g. support@, billing@, operations@) in multi-user setups.
• Designate one primary account owner responsible for managing admin access.

Common questions

How do I give someone access to only one location? Add them as an admin and assign them that location, they will only see chargers, sessions, and data for it.

Can an admin see sessions but not finances? Yes, enable the Sessions module and leave My finances toggled off in their permissions.

An admin says a page is missing from their menu. Their permissions exclude that module. Edit the admin and enable the module under page access.

How do I remove an admin? Open the admin's row on the Admins page and delete the account. Their access ends immediately.