Internal & External fleets
Running your own company fleet versus servicing customer fleet companies: what differs, how external companies get their own fleet manager login, and what each side can configure.
The fleet module manages every driver, vehicle, and charging key in one place, across two fleet types:
- Internal fleet: your own organization's drivers, cars, and keys, charging at your locations under your rules.
- External fleets: customer companies whose fleets charge on your network. Each external company can get its own fleet manager login and manage its own drivers, cars, and keys, while you control pricing and commercial terms.
Both types use the same building blocks (charge keys, cars, drivers, teams, member discounts): see Charge Keys, Cars & Drivers and Teams & Member Discounts.
Internal fleets
Everything under Fleet → Internal works directly on your own charge keys and drivers: create teams with spending limits, member discounts, and reporting per driver, car, or key.
External fleets
Under Fleet → External you manage customer fleet companies:
Adding an external company
Under List of companies, click to add a company with its Company name and Email. The email is the invitation target for the company's own administrator, and it locks once set.
The fleet manager login
The external company's administrator (the fleet manager) gets their own login scoped to their company's fleet: their drivers, cars, charging keys, and teams, plus their fleet's charging activity. They never see your locations, pricing setup, finances, or other customers. Certain configuration (notably team pricing and settings) stays with you as the CPO: fleet managers see a reduced set of fields.
Working on behalf of a customer
As the CPO you can manage any external company's fleet yourself: external teams and discounts have an extra Company selector so you pick which customer you are configuring for.
Billing across the two types
The settlement rules are the same as everywhere in the fleet module: fleet teams are billed offline (you invoice the company), member discounts are billed in-app to each driver at the discounted price. For external fleets, offline team billing is the common choice, with the invoice going to the fleet company.
Common questions
What is the difference between internal and external fleets? Internal is your own organization's fleet. External fleets belong to customer companies, each of which can have its own fleet manager login scoped to just their fleet.
What can a fleet manager see and do? Their own company's drivers, cars, charging keys, teams, and charging activity. They cannot see your wider operator account, and some team fields (like pricing) are editable only by you.
How does a customer company get access? Add the company under List of companies with a contact email; their administrator is invited on that email and logs into the external fleet view.
Who sets the prices for an external fleet? You do, via the team's or discount's pricing step. The fleet manager manages people and keys, not commercial terms.
Can I try what fleet managers see? Yes, the external fleet preview shows the external view from your CPO account.
Updated about 1 month ago