Private chargers

A private charger is designed for personal use where the owner pays for all charging sessions. It includes home charging features such as scheduling and family sharing, making it ideal for condominiums and shared residential properties: the charger sits in a shared parking facility, but it belongs to one household.

How private chargers differ

• Location-bound: unlike a home charger, a private charger belongs to a location. That is what enables load balancing across a shared garage and paid charging.
• The owner pays: the Enable paid charging setting exists only for private chargers and drives their billing: the owner's sessions are billed to them.
• Price profile support: private chargers can use a Price profile for their pricing setup.
• Not public: private chargers never appear in the public app; only the owner and their shared family members can use them.

Adding a private charger

1. Go to Charge Points → Private chargers and click Add new private charger.
2. Fill out the charger details and select the location (for example the condominium's garage).
3. Assign a Price profile for the charger's pricing setup.
4. Under Owner settings, invite the owner via email or generate an offline redemption code, exactly like a home charger. See the Home chargers guide for the redemption flow.

Pricing

Private chargers can use:

• The location's pricing setup
• A Price profile assigned directly to the charger

If both are set, the charger's own Price profile is used.

See the Price Profiles guide.

Load balancing in shared garages

Because private chargers belong to a location, they participate in the location's load balancing zones like any other charger, which is usually essential in a condominium garage with limited grid capacity. See the Load Balancing guide.

Common questions

Who can charge on a private charger? The owner and the family members they share it with in the app. It is never available to the public.

Who pays for the electricity? The owner: private chargers are designed so the owner pays for all charging sessions.

Can a private charger use a price profile? Yes. A Price profile can be assigned to the charger.

Why does a private charger need a location? The location is what enables load balancing in shared garages and paid charging.

When do I choose Private over Home? When the charger sits in a shared property (condominium, housing association) where sessions must be billed to the owner and the site needs load balancing across many residents' chargers.