Locations
The Locations tab of Charge points: every charging site under your account, and the location detail view with its overview stats, access list, booking, chargers, load balancing, and charging history.
The Locations tab lists every registered charging site under your account. Each entry shows:
- Location name
- Type (Public, Semi-public, or Private)
- Chargers: total number of chargers at the site
- Plugs: total number of connectors
- Price: the default kWh rate
- Status: whether the location is Open or Closed
You can search the list, filter by type and status, and click Add location to create a new site.
The location detail view
Clicking a location opens its detail view, organised into tabs:
Overview
The location's dashboard: stat cards for consumption in kWh, revenue, customers, sessions, and average session length over a selectable range, followed by the location's core information:
- Location details: address, type, pricing, and other site settings.
- Support: the support contact details shown to drivers for this location. Keep these current, they are what drivers see when they need help at the charger.
- Opening hours: when the location is available for charging.
- Location image: the photo shown to drivers in the app.
- App visibility: whether and how the location appears in the driver app.
Locations with load balancing configured also show a live phase monitoring strip at the top, with the current load, buffer, and breaker headroom per electrical phase, so you can see at a glance how close the site is to its limits.
Access
Shown for semi-public locations: manage the list of users who are allowed to charge at this site.
Booking
Configure booking rules for the location if you offer reservable charging through Smart Booking. See the Booking guide for how bookings work end to end.
Chargers
All chargers installed at this location, with the same status view and action menu as the Commercial chargers tab. This is usually the fastest place to work when you know which site has a problem.
Load balancing
For sites with limited grid capacity: distribute the available power across the location's chargers, set breaker limits and buffers per phase, and schedule different limits for different times of day. Changes here drive the phase monitoring strip on the Overview tab. The Load Balancing guide covers the full setup.
Charging history
Every charging session that has taken place at this location, so you can review site activity without leaving the page. For the full cross-location session history, use the Sessions section.
Common questions
How do I create a new location? Click Add location on this tab, see Creating a location for the full setup: pricing, idle fee, opening hours, and visibility.
Where do I control who can charge at a semi-public site? Open the location and use the Access tab to manage the allowed users.
Where do I see how busy a location is? The location's Overview tab: consumption, revenue, customers, sessions, and average session length over a selectable range, plus the phase monitoring strip on load-balanced sites.
Where do I limit how much power the site draws? The location's Load balancing tab, see the Load Balancing guide.
Updated 5 days ago